1. Safety first

Your safety is our priority. All passengers must:

• Follow instructions from the skipper and crew at all times.
• Remain seated when advised, especially during manoeuvres.
• Keep emergency exits and equipment clear.
• Report any hazards or concerns to the crew immediately.

2. Behaviour onboard

• Be respectful towards other passengers and the crew.
• Avoid rough play, running on deck or climbing on railings.
• Use facilities and seating responsibly.
• Offensive or aggressive behaviour will not be tolerated.

3. Children

• Children under 16 must be supervised by an adult at all times.
• Prams and buggies must be folded and stored safely when instructed.
• Children should stay seated when the vessel is moving.

4. Alcohol, drugs & smoking

• Alcohol may be consumed responsibly, subject to crew discretion.
• Passengers who appear intoxicated may be refused boarding or removed.
• Illegal drugs are strictly prohibited.
• Smoking and vaping are only allowed in designated outdoor areas.

5. Wildlife & environment

• Do not disturb seals, birds or other wildlife.
• Keep noise low during wildlife sightings.
• Do not throw anything overboard.
• When going ashore, please stick to marked paths and respect the environment.

6. Refusal of carriage

We reserve the right to refuse or terminate carriage for passengers who:

• Act in a way that endangers themselves or others,
• Ignore crew instructions,
• Are intoxicated or disruptive,
• Use abusive or threatening language.

Refunds may not be offered in such cases.